Levelupliving is committed to ensuring that our website is accessible to people with disabilities. We believe in providing an inclusive and user-friendly experience for everyone. We are constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.
ACCESSIBILITY STATEMENT
Level Up Living is committed to making our website accessible and inclusive for all visitors. We believe that everyone should be able to access information, navigate the site, and interact with our services regardless of ability, technology, or platform.
What web accessibility means to us
Web accessibility means designing our website so that people with a wide range of abilities can use it effectively. This includes supporting visitors who use assistive technologies such as screen readers, keyboard navigation, or other accessibility tools.
At Level Up Living, we aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at AA level, which is the most widely recognised international standard for accessible web design.
Our approach to accessibility
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We take practical steps to ensure our website remains accessible and easy to use. Our efforts include:
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Ensuring clear and logical content structure with readable layouts and headings
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Providing descriptive alternative text for images where appropriate.
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Using high contrast colour combinations to improve readability.
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Minimising unnecessary motion or visual effects that may cause difficulty for some users.
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Supporting keyboard navigation and compatibility with common assistive technologies such as screen readers.
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Designing pages so they remain readable when zoomed or viewed on different devices.
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Using accessibility tools and testing features to identify and address potential accessibility issues.
- We are dedicated to continuously improving the accessibility of our website and welcome any feedback or suggestions for improvement. If you encounter any accessibility barriers on our site or have any questions, please contact our accessibility coordinator:
Communication and Online Participation
Level Up Living provides online wellbeing sessions and group activities. Communication for sessions may take place through digital platforms, including Discord, which allows participants to access discussions and group communication across multiple devices.
We aim to use platforms that are widely available and accessible across computers, tablets, and mobile devices. Participants are informed about the platforms used before sessions begin.
If you require adjustments to access communication or session materials, we encourage you to contact us so we can explore reasonable options.
Continuous Improvement
Accessibility is an ongoing process. We regularly review and improve our website and services to ensure they remain inclusive and usable.
We welcome feedback from users and will consider reasonable improvements wherever possible.
Third-Party Content
Some areas of the website or services may involve third-party platforms such as communication tools, booking systems, or external software. While we aim to select platforms that support accessibility best practices, we cannot guarantee the accessibility of all third-party content.
Requests, Issues, and Suggestions
If you encounter any accessibility barriers while using our website, or if you require assistance accessing information or services, please contact us. Your feedback helps us improve the accessibility of our site.
When contacting us, please include details of the page or feature you were trying to access so we can investigate and address the issue where possible.