Our Services
1 hr
From 30 British pounds
Booking & Payment Information
To make getting started as simple as possible, Level Up Living offers secure online booking and payment for Discovery Calls, one-off sessions and initial bookings.
Following a participant's Discovery Call or first session, ongoing support programmes may be arranged directly with Level Up Living. This allows us to complete registration, confirm support needs, agree our Terms & Conditions and Booking Policy, and establish a more flexible long-term booking arrangement.
For participants continuing with regular sessions, payment by Invoice / Bank Transfer is our preferred method where appropriate. This reduces payment processing fees, allows greater flexibility when rearranging sessions in line with our Booking Policy, and provides a simpler experience for participants, families and funding providers.
One-off Sessions
One-off sessions booked through the website must be paid in full before the session.
If you select Invoice / Bank Transfer during the booking process, please contact us promptly so that an invoice can be issued. Payment must be received at least 24 hours before your scheduled session. Bookings that remain unpaid after this time may be cancelled in accordance with our Booking Policy.
Ongoing Session Packages
Following a Discovery Call or first booked session, participants choosing to continue with Level Up Living may arrange future session packages by Invoice / Bank Transfer. This provides a more flexible long-term booking arrangement, makes it easier to rearrange sessions where appropriate under our Booking Policy, and helps reduce payment processing fees.
EHCP & Funded Placements
Participants accessing support through an Education, Health and Care Plan (EHCP) or other funded arrangements should contact us before booking online. We are happy to discuss funding options and can issue invoices directly to parents, carers, schools, local authorities or other funding providers where appropriate.
